SUPPORT

Help Center

Questions, bugs or ideas? We are happy to help with our games and apps.

Frequently asked questions

How can I contact PixelPho Studio?

Use the contact form on this page or write to support@pixelpho.pl. Please mention the name of the game or app you are writing about.

How do I report a problem?

Send us a message and include the product name, the app version, your device model, your operating system version and a short description of what happened and how to reproduce it. A screenshot helps a lot.

Where can I download PixelPho games and apps?

Each product page shows where the product is available. Our games and apps are published through the official app stores.

The game or app is not working correctly. What can I try first?

Close and reopen the app, make sure it is updated to the latest version, restart your device and check that you have enough free storage. If the problem remains, contact us using the steps above.

How do refunds for purchases work?

Purchases made through an app store are handled by that store. Refund requests are processed by Apple or Google according to their own policies.

What happens with my personal data?

Please read our Privacy Policy and the product-specific policy of the game or app you use.

How to report an issue

  1. Tell us which game or app is affected and which version you use.
  2. Describe what happened and what you expected to happen.
  3. Add your device model and operating system version.
  4. Attach a screenshot or screen recording if you can.
  5. Send it with the form, or by email to support@pixelpho.pl.

Contact us

Email: support@pixelpho.pl

This form opens your email app and addresses support@pixelpho.pl.